Rethinking how the world works and finding smarter ways to
do the simple actions that make up our daily lives
Printcare is committed to sustainable value creation for its varied stakeholder group
Message from Managing Director
Printcare is a relatively small company but is committed to sustainable value creation, for its
shareholders and varied stakeholder groups. We recognize that as a leading printing and print
services company globally we have a responsibility to establish a benchmark for sustainability.
We believe that business acting as businesses not charitable donors are the most powerful force
for addressing the pressing issues we face.
Sustainability for business is an optional imperative and strategic opportunity in the face of
more stringent regulations imposed by Governments both in the country where goods and services
are purchased and in the country where they are delivered.
Consumers themselves are demanding products that support the ecology and have longer life cycles
and more value. It is clear that Companies that embrace this change will position themselves for
continued growth in tomorrow's economy, reap the benefits, and find themselves in a position of
At Printcare, we do not wish it to be merely a program or a set of good intentions, but a set of
behaviors and actions that are integrated with the business strategy of our Company and reflected
in ouy culture. We believe sustainability is the growth opportunity of the 21st centuary, but we
don't think it's just about being "green". It's about rethinking how the world works and finding
smarter ways to do the simple actions that make up our daily lives. We recognize that societal
needs not just conventional economic needs, define markets, and social harms can create internal
costs for firms over the long term.
We are aligning our policies and operating practices in such a way that they enhance the
competitiveness of the company while simultaneously advancing the economic and social
conditions in the communities that we operate in.
At Printcare, we are working towards a more sophisticated form of capitalism, one imbued with a
social purpose, a purpose that will arise not out of charity, but out of a deeper understanding
of competition and economic value creation.
K. R. Ravindran | Managing Director
We are commited to sustainable value creation for our varied stakeholder group
Partnerships are fundamental to the way in which we run our business. They help to build trust among our
key stakeholders and to reach a better understanding on a variety of important issues. Partnerships also
pave the way for more successful solutions to problems, concerns and challenges.
Printcare considers engagement to be an increasingly important component of its corporate citizenship
strategy. Our engagement efforts help Printcare identify those issues that are most material to our business
operations and shape our approach to addressing a range of areas relating to the financial, social, and
environmental performance of the organization.
We are continually working to enhance the quality of our community engagement and external relations, with
the goal of fostering understanding, trust, and cooperation on key issues. To be effective, our efforts must
be built on honest, transparent, accurate, and timely information. Over the past year, our engagement driven
activities covered a wide range of topics, including environmental, governance,and social issues.
Representatives involved with Group Stakeholders
'Stakeholder Identification and Prioritization Workshop’ conducted by external facilitators
Identification and prioritization of stakeholders by level of importance and influence
Based on the feedback obtained from the workshop develop tools to engage with stakeholders
Data analysis done by external consultants
Present the analyzed feedback and recommendations to the Management Team
Issues raised summarized and mapped to GRI indicators as relevant
Identify and select the relevant Indicators for periodic review and analysis
Opportunities and Challenges
Managing opportunities and challenges forms an integral part of
business management and are essential to the sustainability and growth of the business
Taking risks, facing challenges and identifying opportunities is an inherent part of entrepreneurial
behaviour. Sustainability risks and opportunities are identified using our Enterprise Risk Management
(ERM) Framework, and by considering issues raised by our key stakeholders and international benchmarks
for sustainable performance. Our team then explores options, designs strategies and implements solutions.
These solutions are then built into our strategic planning and operating plan processes to ensure continuous
Managing challenges and opportunities forms an integral part of business management and are essential to
the sustainability and growth of the business and safeguarding the Shareholder’s investment and Customer
Some of the key challenges and opportunities that have been identified are shown below and are published
annually in order to give stakeholders an insight into the risks the company faces and the mitigating actions
that are in place as contingency. The described risk factors below are not in order of significance or
expected adverse impact.
To successfully integrate acquired businesses to achieve our stated goals.
Sharing and leveraging best practices of acquired businesses across the integrated Company.
Regulatory and stakeholder expectations for operations with low environmental impact
We are reducing the environmental impacts of our manufacturing processes and products to create new areas
of competitive advantage and reduce costs.
Occupational health and safety
To become internationally recognised for our safe work practices and to share our expertise with our
suppliers and customers to help them achieve their own health and safety goals.
Employee engagement and recognition as employer of choice, allowing us to attract and retain the best talent.
Community support for our operations, our social licence to operate
To build effective partnerships and seek constructive dialogue with the communities in which we operate.
Changing consumer tastes towards sustainable packaging products
To become a leader in sustainable packaging, creating new areas of competitive advantage through supply
chain partnerships and product life cycle assessments.
Volatile Exchange and Interest rates
Continuously improve our rate forecasting abilities and maintain constant communication with institutions
that can advise us in advance of potentially harmful movements.
The introduction of new regulations or the amendments to existing regulations by the government locally
and/or internationally which may be adverse to business and complexity in complying with all regulatory
Conduct compliance review at group and business levels quarterly to ensure that all business units adhere
to legal and statutory requirements.
Our focus is on building a culture of integrity in today’s complex business environment
Building a culture of integrity in today’s complex business environment demands high governance standards
in every area of our operations. Printcare’s commitment to full compliance is backed by a vastly experienced
The Printcare Board of Directors focuses on areas important to our share owners and other stakeholders,
namely strategy, risk management and people. The Printcare Board is comprised of seven Directors including
one Non-Executive Chairman, one Non-Executive Deputy Chairman, two Independent Directors, two Non-Executive
Directors and one Executive Director. All the Directors are equipped with a broad range of skills and
experience. The Managing Director has over 40 years of experience in the printing & packaging industry.
The primary role of Printcare’s Board of Directors is to oversee how management serves the interests of shareowners
and other stakeholders. To do this, Printcare’s Directors have adopted corporate governance principles aimed at
ensuring that the Board is independent and fully informed on the key risks and strategic issues facing Printcare.
Our Board committees review, audit and oversee the performance and policies of all our businesses. Meet the
committees that are responsible for ensuring quality, compliance and integrity at Printcare.
The Board has also delegated some of its functions to two Board Committees while retaining final decision rights
pertaining to matters under the purview of these committees. The Audit and Remuneration Committees are chaired by
and composed entirely of Independent Directors appointed by the Board.